Terms of service

Luvont – Terms & Conditions (Terms of Service)

Welcome to Luvont (“Luvont”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) apply to your use of our website https://tryluvont.com (the “Site”) and any purchase made through the Site.

By visiting our Site and/or purchasing something from us, you agree to be bound by these Terms, including any additional policies referenced here (such as our Shipping Policy and Refund Policy). If you do not agree, please do not use our Site.

1. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your state/province/country, or

  • You have permission from a parent/guardian to use this Site.

You may not use our products for any illegal or unauthorized purpose. You also agree not to violate any laws in your jurisdiction (including copyright laws).

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without written permission from us.

3. Product Information & Accuracy

We do our best to display product information, images, pricing, and descriptions as accurately as possible. However:

  • Colors may vary depending on your device/screen settings.

  • Product packaging may change slightly over time.

  • We cannot guarantee every detail is always perfectly accurate.

We reserve the right to correct any errors, inaccuracies, or omissions, and to update information at any time without prior notice.

4. Pricing & Modifications

Prices for our products are subject to change without notice.

We may modify, suspend, or discontinue any product or service at any time without notice. We are not liable for any modification, price change, suspension, or discontinuation.

5. Orders, Payment, and Billing

We reserve the right to refuse or cancel any order at any time. This includes orders that appear suspicious, fraudulent, or violate these Terms.

You agree to provide current, complete, and accurate purchase and account information for all orders.

If we cancel an order after payment has been processed, you will be refunded back to the original payment method.

6. Shipping & Delivery (Important)

Luvont works with trusted fulfillment partners to deliver orders. Delivery timeframes shown on the Site are estimates, not guarantees.

Delays may occur due to:

  • Carrier issues (USPS/UPS/FedEx or partner carriers)

  • Weather delays

  • Customs processing (if applicable)

  • Peak seasons/holiday volume

Once a package is marked “Delivered” by the carrier, it is considered delivered to the shipping address provided at checkout. If a package is delivered but missing, you agree to contact your local carrier and/or building management first, and then reach out to us so we can assist.

For full details, please review our Shipping Policy.

7. Returns, Refunds & Chargebacks

Our return/refund rules are listed in our Refund Policy.

Chargebacks / Payment Disputes

If you file a chargeback without contacting us first, we reserve the right to:

  • Provide tracking, order confirmations, and supporting evidence to the payment processor

  • Restrict future purchases from your account/email/address

We genuinely want to help — please contact us first so we can work toward a solution.

8. Promotions, Discounts, and Free Gifts

We may offer discounts, free gifts, bundles, or limited-time promotions. These offers:

  • Are subject to change at any time

  • May have quantity limits

  • May end without notice

  • Cannot be applied retroactively to past orders unless stated otherwise

If a free gift is included, it may be substituted with a similar item if stock is limited.

9. Optional Tools

We may provide you with access to third-party tools that we do not monitor or control.

You acknowledge and agree we provide access to these tools “as is” and “as available” without warranties or conditions.

10. Third-Party Links

Certain content, products, or services may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for third-party websites, content, or transactions.

11. User Comments & Submissions

If you submit comments, reviews, messages, suggestions, or other materials to us, you agree that we may use them for marketing or business purposes (for example: on our Site, ads, or social media).

You agree not to post content that is illegal, abusive, misleading, harassing, or violates anyone’s rights.

12. Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

13. Prohibited Uses

You are prohibited from using the Site or its content:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To harass, abuse, insult, harm, or discriminate against others

  • To submit false or misleading information

  • To upload viruses or malicious code

  • To spam, phish, scrape, or hack

We reserve the right to terminate your access for violating these Terms.

14. Disclaimer of Warranties

We do not guarantee that your use of our Site will be uninterrupted, timely, secure, or error-free.

All products and services are provided “as is” and “as available” unless otherwise stated.

Health / Wellness Disclaimer (If Applicable)

Any statements on this Site have not been evaluated by the FDA (if applicable). Our products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person.

If you have a medical condition, consult a licensed healthcare provider before use.

15. Limitation of Liability

To the maximum extent permitted by law, Luvont shall not be liable for any injury, loss, claim, or any indirect, incidental, punitive, special, or consequential damages (including lost profits, lost revenue, lost data, or similar damages) arising from your use of the Site or products.

16. Indemnification

You agree to indemnify, defend, and hold harmless Luvont and our affiliates/partners from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

17. Severability

If any part of these Terms is found unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

18. Termination

These Terms remain in effect unless terminated by you or us. We may terminate or suspend your access to the Site at any time if you violate these Terms.

19. Entire Agreement

These Terms and any posted policies (Shipping Policy, Refund Policy, Privacy Policy) constitute the entire agreement between you and Luvont and govern your use of the Site.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Your State/Country], without regard to conflict of law principles.

21. Changes to Terms

We may update or change these Terms at any time by posting updates on this page. It is your responsibility to review them periodically.

22. Contact Information

For questions about these Terms, contact us:

Luvont Support
Email: [your-support-email@domain.com]
Website: https://tryluvont.com